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Help Resolving OneDrive Sync Issues with PDFs Not Saving to SharePoint Connections

UK KB Article: Public - How do I fix OneDrive sync issues?

In order for these steps to work, you need to have the Microsoft App installed on your laptop. If not installed, follow these instructions

Install Microsoft App Store

1. Open the Xbox app on your computer

a.       If missing, install it here: https://www.xbox.com/en-US/apps/xbox-app-on-pc   

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2. Open the Xbox app but don’t sign in.

3. Install the missing components

a.       If you don’t get prompted, type in Xbox in your start menu and click on Settings to install missing components. 

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4. Shutdown your laptop

5. Reset OneDrive: Reset OneDrive - Microsoft Support

a.       If you get an error message, you should uninstall and reinstall OneDrive

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